The AI Operations firm for companies that can't afford to be slow.
Vandetta Labs is an AI Operations partner for Fortune 500, high-growth, and PE-backed companies. We combine artificial intelligence, senior human operators, and operational consulting to run customer operations, trust & safety, data operations, and back-office functions at global scale.
The BPO industry was designed for a world without AI. Ticket queues, headcount arbitrage, and rigid SLAs don't work when the workflow itself is changing every quarter. Enterprises deploying AI need an operations partner that thinks in systems — not seats.
Vandetta Labs is that partner. Senior operators, a proprietary operating model (V-OPS™), embedded AI automation, and commercial models that align to outcomes — not billable hours.
What we operate for you
AI-First Operating Model
Automation embedded in every workflow. Humans hold the judgment; AI handles the volume.
Senior Operators
Every engagement is led by an operator with 10+ years running enterprise-scale operations.
Global Delivery
Follow-the-sun coverage across LATAM, EMEA, and APAC with multilingual capacity.
Enterprise-Ready
SOC 2-aligned controls, GDPR/HIPAA-ready workflows, DPA-ready contracts, and procurement-friendly commercial models.
Outcome-Aligned Commercials
Dedicated-team, outcome-based, and hybrid commercial models — priced on the value we move, not the seats we fill.
Client Retention By Design
Named senior client leads, shared dashboards, monthly QBRs, and quarterly executive readouts.
Talk to a senior operator — not a sales rep.
Book a 30-minute strategy call and we'll come with a working point of view on your operation.